About

Modern Service Mastery is Business School with Boots On—built for the people who fix, build, manage, and move the world forward. If you’re in landscaping, remodeling, HVAC, or any hands-on profession, this series was made for you. Each chapter is short, focused, and designed to meet you where you are: behind the wheel, on the jobsite, or planning with your team. You’ll get podcast-style audio, quick written takeaways, and gamified momentum to help you grow as a leader in the real world.

All EpisodesApril 28, 2025

Chapter 6: Consultative Selling Techniques

Discover how to tap into client emotions and aspirations to create meaningful connections in outdoor sales. This episode discusses leveraging phased project planning for budget alignment and celebrating milestones to foster loyalty. Real-world role-play scenarios bring these principles to life for sales success.