Habits in MotionSales | Chapter 12: 5th Gear Service – Drive Referrals Without Saying a Word
Discover how to provide unforgettable service through strategies like the “Client Delight Toolkit” and principles such as Social Currency and the Purple Cow philosophy. Learn from stories about Ritz-Carlton, Joe Girard, and innovative companies that turn routine client interactions into moments of surprise and loyalty. This episode equips you with tools to cultivate referrals and lasting relationships through extraordinary service.
Published OnMay 20, 2025
About the podcast
Small Nudges, Big Leaps: Adjust Your Trajectory, Build Momentum, Change Your Life Welcome to Habits in Motion, a channel where practical wisdom from decades of business experience meets actionable insights from hundreds of self-improvement and leadership books!