This episode focuses on strategies for continuous improvement, including practical tips for running weekly and monthly reviews, tracking six key metrics, and fostering constructive feedback loops. Learn how to manage tough conversations with empathy, implement performance dashboards, and use goal-setting tools to drive momentum and enhance team dynamics.
About the podcast
Modern Service Mastery is Business School with Boots On—built for the people who fix, build, manage, and move the world forward. If you’re in landscaping, remodeling, HVAC, or any hands-on profession, this series was made for you. Each chapter is short, focused, and designed to meet you where you are: behind the wheel, on the jobsite, or planning with your team. You’ll get podcast-style audio, quick written takeaways, and gamified momentum to help you grow as a leader in the real world.
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