Mike and Jake discuss how to build client loyalty and consistent revenue through maintenance services. With role-plays, strategies, and insights from experts like Bain & Company, they reveal how personalized packages and well-timed pitches can transform one-off projects into lasting business relationships.
About the podcast
Modern Service Mastery is Business School with Boots On—built for the people who fix, build, manage, and move the world forward. If you’re in landscaping, remodeling, HVAC, or any hands-on profession, this series was made for you. Each chapter is short, focused, and designed to meet you where you are: behind the wheel, on the jobsite, or planning with your team. You’ll get podcast-style audio, quick written takeaways, and gamified momentum to help you grow as a leader in the real world.
Share this episode
Share with friends and family