Mike and Jake discuss the transformative role of personalized recognition, psychological safety, and aligning strategies with vision in fostering engaged and productive teams. From peer shout-outs to morning huddles and celebrating milestones, they share practical tips and stories to nurture collaboration and momentum. Learn how these approaches can drive a thriving organizational culture that aligns daily actions with long-term goals.
About the podcast
Modern Service Mastery is Business School with Boots On—built for the people who fix, build, manage, and move the world forward. If you’re in landscaping, remodeling, HVAC, or any hands-on profession, this series was made for you. Each chapter is short, focused, and designed to meet you where you are: behind the wheel, on the jobsite, or planning with your team. You’ll get podcast-style audio, quick written takeaways, and gamified momentum to help you grow as a leader in the real world.
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