Join Jake and Mike as they redefine sales accountability for residential service contractors by emphasizing customer loyalty and sustainable practices. They share role-play scenarios, actionable referral techniques, and strategies for managing seasonal demand while discussing the importance of structured sales cadences like ROAR meetings. Learn how to build better client relationships and achieve long-term success in the residential contractor industry.
About the podcast
Modern Service Mastery is Business School with Boots On—built for the people who fix, build, manage, and move the world forward. If you’re in landscaping, remodeling, HVAC, or any hands-on profession, this series was made for you. Each chapter is short, focused, and designed to meet you where you are: behind the wheel, on the jobsite, or planning with your team. You’ll get podcast-style audio, quick written takeaways, and gamified momentum to help you grow as a leader in the real world.
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