Jake and Mike share strategies for revolutionizing service-based businesses. Hear about the BoPo model's transformative training, the Four Pillars of Service Mastery, and tips for creating habits that enhance culture and client experiences. Real-life stories and role-plays make these insights actionable for every leader.
About the podcast
Modern Service Mastery is Business School with Boots On—built for the people who fix, build, manage, and move the world forward. If you’re in landscaping, remodeling, HVAC, or any hands-on profession, this series was made for you. Each chapter is short, focused, and designed to meet you where you are: behind the wheel, on the jobsite, or planning with your team. You’ll get podcast-style audio, quick written takeaways, and gamified momentum to help you grow as a leader in the real world.
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